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Frequently Asked Questions 


Is Rock Climbing safe?

Obviously yes. This system was manufactured and is maintained to the highest standards. The "Auto-Belay" cable safety system is ASTM F-24 compliant. Our climbing rock wall crew is trained to ensure a safe and positive experience. Bottom line - this is very safe.

Ok, so what does "Auto-Belay" mean?
This is the hydraulic cable safety system that the climber is attached to. It allows them to automatically and safely descend to the ground on their own. It also allows the wall crew to concentrate on coaching and encouraging the climber instead of using a rope to manually control their descent.

Is there an age limit?
We have had 3 year olds climb the wall and we have had a 75 year old climb the wall.  All it takes is the right attitude.

Is there a weight limit?
There is no real lower limit. If a child is strong enough to pull themselves up the wall they can climb. We will help the younger climbers ascend to a certain degree. However, the child needs to do most of the work. We don't recommend that people climb that are heavier than 225 - 250 lbs.

How much space is required to setup the rock wall?
The climbing wall while attached to the trailer itself is 40 feet long and 8 feet wide.  The area needed to provide safe use for the climbers is another 6 feet on each side and 15 feet in front of the wall.  There can be no no overhead obstructions up to 32 feet'.  In total the minimum space required is 55 feet long by 20 feet wide and 32 feet tall.   Always allow some additional area towards the front of the rock wall for crowds to gather and form a line.  Our trucks tow the walls into place on tandem axel trailers.  Tight turns sometimes prohibit our trucks to maneuver into place.  If we arrive and are unable to setup due to space restrictions, 50% of the rental is still due.

What is the rain policy?
If you cancel due to weather, you must cancel between 24 and 48 hours prior to delivery for a full refund. If you cancel at time of delivery, 50% of the rental is due.  Once we start setting up the rock wall, 100% is due with no exceptions.

What if it rains or there is lightening?
Climbing can still be done during light rains.  However if there is any lightening or thunder, we reserve the right to shut the ride down until a minimum 15 minutes has passed with no lightening or thunder.  There are no refunds due to weather conditions.

 

We service the following communities: Addison, Arlington Heights, Aurora, Barrington, Bartlett, Batavia, Bensenville, Bloomingdale, Bolingbrook, Carol Stream, Chicago, Clarendon Hills, Darien, Des Plaines, Downers Grove, Elgin, Elk Grove Village, Elmhurst, Franklin Park, Geneva, Glen Ellyn, Glencoe, Glendale Heights, Glenview, Hanover Park, Hillside, Hinsdale, Hoffman Estates, Inverness, Itasca, Lemont, Lisle, Lombard, Maywood, Medinah, Melrose Park, Mount Prospect, Naperville, Northbrook, Oak Brook, Oak Brook Terrace, Oak Park, Palatine, Park Ridge, Rolling Meadows, River Forest, Romeoville, Roselle, Schaumburg, Skokie, South Barrington, Villa Park, Warrenville, Westchester, Western Springs, Westmont, Wheaton, Willowbrook, Winnetka, Winfield, Wood Dale, Woodridge, Illinois.  We do service additional areas on a case by case basis.

 

 

 

 

 

For More Information, give us a call at 1-630-495-3200

 

831 S. Rohlwing Rd Addison, IL 60101

 

 

 

 

 

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